Refund Policy
Sun Bum organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to sunbumr.shop.
Our approach at Sun Bum to order problems
For purchases made through sunbumr.shop, Sun Bum applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
How Sun Bum handles condition of returns
Customers using sunbumr.shop can rely on the following Sun Bum guidance about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Sun Bum handles eligibility
For Sun Bum customers at sunbumr.shop, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
How Sun Bum handles support
For purchases made through sunbumr.shop, Sun Bum applies the following guidance on support. For return or exchange assistance, contact Support@Sunbumr.shop or 9496241983.
Sun Bum: starting a request
The following starting a request guidance applies to the Sun Bum storefront at sunbumr.shop. A return or exchange begins when you, contact us at Support@Sunbumr.shop before sending the item. Once the request is approved, Sun Bum will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
How Sun Bum handles exceptions
This exceptions section covers orders and visits through sunbumr.shop for Sun Bum. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at Sun Bum to refund timing
For purchases made through sunbumr.shop, Sun Bum applies the following guidance on refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunbumr.shop
Phone: 9496241983
Physical address: 815 Leipsic Rd, Dover, Delaware, 19901, United States